Contact Us

Have questions about a product? Need to check on an order? Our friendly staff is here to help!

Call Us Toll-Free
1.800.340.4770

Phone hours: (Pacific Time Zone)
Holiday Hours
  • Monday – Friday: 6am – 6pm
  • Saturday: 9am – 5pm
  • Sunday: 9am – 5pm
  • Thanksgiving Day: Closed
  • Christmas Day: Closed
  • New Year's Day: Closed


If you need to call after business hours, just leave a voicemail with your phone number and one of our associates will call you back the following morning.

By US Mail, FedEx, or UPS

Note: If you need to return a product, please call us first at 1.800.663.5255 so we can give you a Return Authorization Number.

Returns without this pre-authorization will take significantly longer to process.
Find out more about our return policy

Mailing Address (for US Mail):

  • OneCall
  • PO Box 13069
  • Spokane, WA 99213
Street Address (for FedEx, UPS, etc.):
  • OneCall
  • 229 N. Ella Rd
  • Spokane, WA 99212

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